Question 1

What if my Logic LQD gets warm during use?

Accepted Answer

Your Logic LQD may become slightly warm during charging and normal usage, due to its heating process.
DO NOT use your Logic LQD if it becomes unusually hot to the touch and please contact our customer service team on 0800 1123401.

Question 2

What if my Logic CURV gets warm during use?

Accepted Answer

Your Logic CURV may become slightly warm during charging and normal usage, due to its heating process.
DO NOT use your Logic CURV if it becomes unusually hot to the touch and please contact our customer service team on 0800 1123401.

Question 3

How will my details be used?

Accepted Answer

If you select the Electoral Roll check using the online form, your name and address will be sent to a third party based in the UK for age confirmation during the checkout process. Your details are not stored by the third party.

Similarly, if you choose to enter your driver’s license or passport details, these will be sent to a third party based in the UK for age confirmation during the checkout process. Your details are not stored by the third party.
Please note that use of your details as explained above will not in any way have an affect on your credit score rating.

Question 4

What device do I need to vape?

Accepted Answer

Logic offers a range of different devices, whatever your vaping needs. Logic Original and CURV are convenient devices with two different flavours (Tobacco & Menthol) and nicotine strengths.
For a greater range of flavours, check out Logic LQD or Logic PRO. Logic PRO pre-filled capsules are available in Tobacco, Menthol, Berry Mint, Strawberry, Cherry, Vanilla Cream, Blueberry, and Watermelon.
Logic LQD squeezy bottles are available in Tobacco, Menthol, Berry Mint, Cherry, Strawberry, Vanilla Cream, Blueberry, Chai Latte, Forest Fruits, and Pear Mint.
Logic Compact is our most convenient vape and is perfect for on-the-go vaping. Logic Compact Standard pods are available in Tobacco, Menthol, Berry Mint, Polar Menthol, Peppermint, Spearmint, Strawberry, Cherry, Berry Crumble, Cantaloupe Melon, Caramel Tobacco and Wild Blueberry.
Logic Compact Intense pods are available Amber Tobacco, Peppermint, Polar Menthol, Spearmint, Berry Mint, Berry Ripple, Banoffee, Chai Latte and Crisp Apple.

Question 5

Where can I buy Logic products?

Accepted Answer

You can buy Logic products on this website and have them delivered straight to your door. Visit the Shop to see the range of products available. Logic is also available to buy at thousands of stores nationwide, including supermarkets, convenience stores and petrol stations.
To find your nearest stockist, use the Store Locator tool. We're also proud sponsors of the O2, where Logic is available to buy on the arena concourses. It's against the law to sell our products to under 18s, which is why we age verify everyone on our site at the checkout.

Question 6

Have menthol e-liquids been banned?​

Accepted Answer

Menthol flavoured e-liquids and other menthol vape products are not affected by the ban.

Question 7

When did the Characterising Flavour Ban take effect?​

Accepted Answer

The Characterising Flavour Ban came into effect on May 20, 2020.

Question 8

Have all nicotine products been banned?​

Accepted Answer

The ban affects characterising menthol and capsule cigarettes and hand rolling tobacco products with menthol papers, filters or capsules sold in the same package. A wide selection of alternative products are still available after May 20, 2020, including vaping products and nicotine pouches.

Question 9

Can menthol cigarettes be purchased now that the ban exists?

Accepted Answer

Since May 20, 2020, menthol and capsule cigarettes have been removed from shops and stores. If you’re a menthol smoker, this might tempt you to seek out menthol filters on the black market. We at Logic Vapes strongly advise against that.

Question 10

Can I use my Logic LQD while it's charging?

Accepted Answer

Logic LQD devices should not be used while they are charging.

Question 11

How does voltage affect vaping?

Accepted Answer

Voltage is one of the factors that effects the amount of vapour you get. The greater the voltage, the higher the temperature, meaning more vapour. 
Original, Logic CURV, Logic PRO and Logic Compact all have fixed power settings - 3.7 Ohm.
Logic LQD is an open tank device that allows you to select from two power settings high (4.2P Ohm) and low (3.7 Ohm). This allows you to customise your vaping experience.

Question 12

What should I do if it looks like my Logic CURV e-tip was already opened?

Accepted Answer

DO NOT use Logic CURV e-tips if the anti-tamper seal on the box appears to have been broken.

Question 13

How do I change the Logic LQD atomiser?

Accepted Answer

1. Unscrew the battery and tank from the atomiser you want to replace.
2. Drop 8 drops of e-liquid into the semi-circular hole at the top of the atomiser in order to lubricate the cotton inside.
3. Screw the new atomiser onto the tank, then screw the battery on. 
Replacement atomisers are available online in packs of 3.

Question 14

How do I recharge my Logic LQD battery?

Accepted Answer

To charge, insert the charger cable into the USB port at the bottom side of the battery.

Question 15

How do I know when my Logic LQD battery is charged?

Accepted Answer

The activation button will flash 3 times to indicate that charging has begun. It will turn green when the battery level is high, and it will stop glowing when the device is fully charged.

Question 16

How long does the Logic LQD battery last before I need to recharge it?

Accepted Answer

Logic LQD batteries last up to 8 hours before they need recharging.

Question 17

How do I top up my Logic LQD device with e-liquid?

Accepted Answer

1. Unscrew the mouthpiece from the LQD tank.
2. Insert the nozzle of the LQD e-liquid bottle through the silicone barrier of the tank.
3. Fill the tank, ensuring you don’t go over the silicone seal.
4. Screw the mouthpiece back onto the tank.

Question 18

What should I do if it looks like my Logic LQD e-liquid bottle was already opened?

Accepted Answer

DO NOT use Logic LQD e-liquids if the seal on the bottle appears to have been broken.

Question 19

How do I clean my Logic LQD?

Accepted Answer

To ensure your Logic LQD device works properly, it should be cleaned regularly to prevent build up. We recommend cleaning the tank every time you switch flavours or replace your atomiser. To clean, follow these steps:
1. Ensure the mouthpiece is screwed onto the tank.
2. Hold the device upside-down and unscrew the tank from the atomiser.
3. Fill the tank with water through the underside of it. Use your finger to cover the bottom side of the tank and shake.
4. Turn the tank over to pour out the water.
5. Repeat step 3 and 4 to ensure the tank is clean.
6. Wait until the tank is dry before reassembling the device.
7. Wash your hands with soap and water.

Question 20

What type of e-cigarette is Logic LQD?

Accepted Answer

Logic LQD is an easy to use refillable vape pen with adjustable voltage control. Top yours up from a choice of 10 LQD e-liquids, available in squeezy bottles with extended nozzles.

Question 21

How do I use my Logic LQD?

Accepted Answer

Once you have purchased your Logic LQD and your Logic LQD e-liquid, follow these steps to get started.
1. Unscrew the metal mouthpiece of your LQD device.
2. Locate the small hole at the top of the tank and insert the e-liquid nozzle into it.
3. Squeeze the bottle to distribute the e-liquid into the tank.
4. Screw the mouthpiece back onto the device.
5. Activate the device with one puff.

Question 22

What e-liquid flavours are available for Logic LQD?

Accepted Answer

Tobacco, Menthol, Berry Mint, Cherry, Strawberry, Chai Latte, Blueberry, Vanilla, Forest Fruits and Pear Mint.

Question 23

When do I need to change the Logic LQD atomiser?

Accepted Answer

If your Logic LQD device is fully charged and has enough e-liquid but still isn’t working, your atomiser may need replacing.

Question 24

How do I change my Logic CURV e-liquid tips?

Accepted Answer

1. Gently pull the e-liquid tip from the CURV device.
2. Click a new e-liquid tip into the device.

Question 25

How long does the Logic CURV battery last before I need to replace it?

Accepted Answer

All Logic batteries last up to 300 charge cycles (approximately 12 months) before they need replacing.

Question 26

How long does the Logic CURV battery last before I need to recharge it?

Accepted Answer

Logic CURV batteries last up to 5 hours before they need recharging.

Question 27

Can I use my Logic CURV while it's charging?

Accepted Answer

Logic CURV devices should not be used while they are charging.

Question 28

How do I know when my Logic CURV battery is charged?

Accepted Answer

When charging, the indicator light on the USB charger will be red, and will turn green once it’s charged.

Question 29

How do I recharge my Logic CURV battery?

Accepted Answer

Attach your Logic CURV device onto the top of the USB charger, then plug into any computer port.

Question 30

What e-liquid flavours are available for Logic CURV?

Accepted Answer

Tobacco and Menthol.

Question 31

How do I use my Logic CURV?

Accepted Answer

Once you have purchased your Logic CURV and your Logic CURV e-liquid tips, follow these steps to get started.

Question 32

What vape strength should I use?

Accepted Answer

Every vaper will have a personal preference on an e-liquid’s nicotine level. Some may prefer a higher nicotine strength, while others may prefer nicotine-free e-liquids. We have a range of e-liquids in a variety of nicotine strengths to suit all vapers.

Question 33

Which vape should I buy?

Accepted Answer

There are a number of vape devices available, so it’s easy to find the right one to suit you.
Pod and capsules devices: These devices vary in shape and size, but all of them use pre-filled e-liquid pods or capsules, allowing you to swap between flavours quickly and easily.
Open tank devices: These devices allow you to top up the tank with a variety of e-liquids. They require regular cleaning and replacement of the coil but are popular with experienced vapers due to the range of e-liquids you can use with them.
Cig-a-likes: These devices are similar in appearance to cigarettes and use pre-filled e-liquid tips. They tend to be cheaper than other vape devices and are simple to use, which makes them popular with those new to vaping.
Mod devices: These devices are popular with experienced vapers who enjoy customising their vaping experience. The voltage control can be adjusted to vary the amount of vapour produced, the overall flavour of the e-liquid, and the intensity of the vape.

Question 34

Can I make my own e-liquid at home?

Accepted Answer

You should not make your own e-liquids at home. Logic e-liquids go through rigorous quality and safety testing to ensure each vape is the best it can be. We only use pharmaceutical grade nicotine, and all our products meet EU safety and environmental requirements. Using e-liquids from a trusted provider ensures you’re only using quality ingredients and getting the best vape experience possible.

Question 35

How long does an e-liquid last?

Accepted Answer

How long an e-liquid lasts depends on a number of factors, from the device you use, the formula of the e-liquid, and how much you vape. However, on average: based on our internal tests.
Logic Compact e-liquid pods: Lasts around 320 puffs.
Logic PRO e-liquid capsules: Lasts around 300 puffs.

Question 36

How do I clean my Logic Compact?

Accepted Answer

Clean the metallic parts of the battery and pod with a soft dry cloth before vaping. Do not clean with water.

Question 37

Can I use Logic Compact pods with other manufacturers devices?

Accepted Answer

It is not possible to use Logic Compact pods with other brands of e-cigarette. Logic Compact pods are designed exclusively for use with the Logic Compact device.

Question 38

Can I refill the Logic Compact pod with e-liquid?

Accepted Answer

DO NOT refill the Logic Compact e-liquid pods.

Question 39

What should I do if it looks like my Logic Compact pod was already opened?

Accepted Answer

DO NOTuse the Logic Compact e-liquid pods if the anti-tamper seal on the box appears to have been broken.

Question 40

What are Logic Compact e-liquid pods?

Accepted Answer

Capsules containing the e-liquid specially made for use with the Logic Compact device.

Question 41

Can I use the Logic Compact while it's charging?

Accepted Answer

Logic Compact should not be used during charging.

Question 42

What if the Logic Compact gets warm during use?

Accepted Answer

The Logic Compact Electronic Cigarette may become slightly warm during charging and during normal usage (due to the heating process). 
DO NOT use the Logic Compact if it becomes unusually hot to the touch and please contact the Logic Contact Centre on 0800 1123 401.

Question 43

What type of e-cigarette is Logic Compact?

Accepted Answer

Modern and pocket-sized, Logic Compact is a high-performance closed tank device that provides ultimate convenience. Just click the pod in to vape and click the magnetic charger to charge.

Question 44

What does the LED light mean on my Logic Compact?

Accepted Answer

The LED light shows the status of the device as follows:
Vaping: LED illuminated white
Low battery: LED flashes 10 times
Charging: LED gradually lights on and off
100% charged: LED illuminated white whilst connected to the charger
Turned off: No LED light

Question 45

How long does the Logic Compact battery last before I need a replacement?

Accepted Answer

Logic Compact batteries will last for around 300 charge cycles (approximately 12 months) before they will need to be replaced, although this will depend on how the battery has been used and how you have recharged it.

Question 46

How long does the Logic Compact battery last before I need to recharge?

Accepted Answer

Logic Compact batteries have been specially designed to last for approximately one day between charges. Of course, this may vary depending on how much you vape and how you recharge the battery.

Question 47

How do I know when my Logic Compact battery is charged?

Accepted Answer

During charging: LED gradually lights on and off (white)
Fully charged: LED constantly illuminated (white)

Question 48

How do I recharge my Logic Compact battery?

Accepted Answer

To charge, insert the bottom of the device into the USB charger until it clicks with the magnetic lock.

Question 49

How long does it take to charge the Logic PRO?

Accepted Answer

Logic PRO charges in approximately 70 minutes when using a USB 3.0 port, and within 100 minutes when using a USB 2.0 port.

Question 50

Can I use the Logic PRO charger with all versions of Logic PRO?

Accepted Answer

Yes, you can.

Question 51

Are the same flavours available for all Logic PRO devices?

Accepted Answer

Yes, the current flavour range will continue to be available. We’re always looking for opportunities to develop our range and hope to introduce additional flavours in the future.

Question 52

Do all Logic PRO devices use the same capsules?

Accepted Answer

Yes. The capsules have not changed, and are able to be used in all versions of the device.

Question 53

What are nicotine salts?

Accepted Answer

Nicotine salts are formed by adding an acid to a nicotine-containing e-liquid. The salts create a smoother and richer tasting vaping experience.

Question 54

What is the difference in vaping experience with nicotine salts versus regular e-liquids?

Accepted Answer

Our nicotine salt e-liquids are designed to create a richer vapour and more intense flavour for a smoother, more satisfying and enhanced vaping experience.

Question 55

Which products in the Logic range have nicotine salts?

Accepted Answer

Nicotine salt e-liquids are currently only available in our Compact range in 18mg/ml. Our regular e-liquids are available in a range of strengths to suit you.

Question 56

How do I prove my age?

Accepted Answer

If you have a logicvapes.co.uk account, you have two options:
1. To make a purchase on logicvapes.co.uk you must create an account, which involves verifying your age. This can be completed via the online age verification service on the Create Account page. You will need to supply either your full name and address as they appear on the Electoral Roll, or your full driver’s license or passport details. This will allow us to instantly confirm your age, and should not add any delay to your order.
2.You can also speak with a member of our Customer Contact Team during their opening hours, and they can talk you through the age verification process fully. To do this you can either call them on 0800 1123401 or request a call-back by selecting a convenient time for us to call you. As with option one above, you will not be able to place an order until your account has been successfully age confirmed.

Question 57

Do I need to prove my age every time I place an order?

Accepted Answer

You will need to confirm your age when you create an account on logicvapes.co.uk. You will only need to complete the process once. When your account has been age confirmed you will be able to log in and make purchases without needing to age confirm again.

Question 58

Why do I need to confirm my age during the checkout process?

Accepted Answer

UK law prohibits the sale of e-cigarettes to under-18s. Logic strongly supports this action. In order to make a purchase from logicvapes.co.uk, you will therefore need to confirm that you are 18 or over.

Question 59

I got e-liquid on my fingers, is it dangerous?

Accepted Answer

If Logic e-liquid comes in contact with skin gently wash with plenty of soap and water.

Question 60

I got e-liquid into my eyes, is it dangerous?

Accepted Answer

If Logic e-liquid comes in contact with your eyes immediately wash with plenty of water; seek medical advice if irritation develops or continues.

Question 61

I swallowed some e-liquid, is it dangerous?

Accepted Answer

Using a Logic e-cigarette no e-liquid should get in contact with your lips. If this occurs and only a few drops come into contact with your lips rinse with plenty of water. If Logic e-liquid is swallowed, immediately rinse the mouth and call a poison center or a doctor/physician. When seeking medical advice, have the product packaging or instruction leaflet at hand.

Question 62

Can I use e-cigarettes if I have a health condition?

Accepted Answer

Consult a healthcare professional before using any Logic product if you are on any medication. This product should not be used by young people and non-smokers, women who are pregnant or breast-feeding, or persons who are at risk of heart disease, high blood pressure, diabetes, hyperthyroidism or ulcers, or taking medicine for depression or asthma.
This product contains nicotine, nicotine is known to cross the placental barrier and so there may be risks for the foetus. This product may also contain ingredients that may cause allergic reactions in sensitive persons, please check the list of ingredients.
Using this product may cause hypertension, rapid heart rate, heavy breathing, loss of balance, pallor, nausea, abdominal pain, diarrhea, headache, dizziness, disturbed hearing and vision, mental confusion and weakness. It may also cause irritation of the throat and increased salivation.
If you experience any of the above effects, discontinue use of Logic and any other intake of nicotine products immediately and seek medical attention. Bring the leaflet to the medical personnel’s attention.

Question 63

Can I use e-cigarettes during pregnancy?

Accepted Answer

This product should not be used by young people and non-smokers, women who are pregnant or breast-feeding, or persons who are at risk of heart disease, high blood pressure, diabetes, hyperthyroidism or ulcers, or taking medicine for depression or asthma.

Question 64

Do your products contain Diacetyl, Acetyl Propionyl, Acetoin Ethylene Glycol or Diethylene Glycol?

Accepted Answer

The exact recipes of our e-liquids are closely guarded secrets. However, we can confirm that our e-liquids do not contain Diacetyl, Acetyl Propionyl, Acetoin, Ethylene Glycol or Diethylene Glycol.

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